What We Do

Research and Evaluation

We recognise that sound decisions are informed through appropriate and relevant evidence provided through research. Good research places equal emphasis on the interpretation and communication of research findings as it does on the gathering and analysis of data.

Evaluating performance in projects will ensure that organisations are able to direct limited resources to where they are most needed and most effective in their communities. Good evaluation assesses performance, measures impact, and documents success.

We will work with you to specifically:

• Carry out feasibility studies into the need for new or extended services
• Manage and facilitate surveys via traditional or more creative routes to collect views and feedback
• Carry out workforce audits including research with employers and workers to ascertain needs and perceptions
• Evaluate team performance and feedback to senior managers
• Carry out research into outreach support services to measure impact and critical success factors
• Telephone surveys to ascertain quality of service perceptions

"You grasp the issues and what is needed really quickly. Customer service in your office is brilliant"
(Social Services Care Project Coordinator, Warwickshire)